Audio Transcription Services FAQs

What subject areas do you transcribe?

We provide transcription services in most subject areas -- from interviews to business meetings, to medical reports and legal conferences. Our transcription services are appropriate for professionals like teachers,  lawyers, insurance agents, doctors, psychiatrists, market researchers, radiologists, and others.

Where are the transcriptionists located? Do you outsource your transcriptions to other countries?
Unlike many of our competitors, Audio Transcription Services does not outsource its transcriptions to other countries. The reason for this is two-fold: quality and confidentiality concerns. We are 100% US based and all of our transcriptionists are located in the US.

What format of audio/video do you accept?
We accept almost any format of media. You may send your digital audio/video files over the internet. If you have physical media like cassette tapes, VHS tapes or CDs, you can send them to us through the mail.

What is your privacy policy? How do I know my information will be kept confidential?
At Audio Transcription, we understand the importance of your privacy. That's why we have implemented a number of security measures to protect your privacy.  All of our professional transcribers sign non-disclosure agreements. Transcibers do not know the identity of the owner of any audio because each audio is identified through a randomly generated number, not by name or address. Our computers are password protected and only official employees can access them. We are aware of and comply with HIPAA requirements.

What payment methods do you accept? How do I pay?
You can pay with a check or any major credit card or PayPal.

How do I know when my transcription is ready?
You will be notified by phone or email, depending on your preference.