Privacy Commitments
Audio Transcription Services takes the issue of privacy seriously. To this end, we have developed the following privacy policy. We are committed to protecting your privacy and maintaining confidentiality.

How do we use your audio/video files?

The only purpose that your audio files serve for us is to transcribe them. Our professional transcriptionists and typists sign legal non-disclosure agreements that forbid the use of your media for any purpose other than transcription. 

How do we protect your information?
We have implemented  a variety of security measures to protect your information from loss, theft, and unauthorized access. Your information is closely safe-guarded. Please see the FAQ page for more information.

How information do we collect?

We collect only information that is necessary to conduct business. This includes your name, phone number, email address, and physical address. When required to make a payment by credit card, you may be asked for credit card information. 

How do you use my email address? Will I get unwanted messages?

When you provide us with your email address, your email privacy is protected. The only times that we will email you are when we need to communicate with you information that you have requested. We do not send unwanted messages, such as advertising or "junk mail." We do not sell or otherwise share your information with any third parties.

The Information We Collect, And How We Use It

We may collect different types of information based on the interactions that you have with us, services that you request, and our business relationship with you. A few examples of information that we may collect from our clients:

Contact Information. This includes name, address, phone number, and email address. The reason we collected such information is to be able to communicate with you. 

 Billing information. If you choose to pay for services with a credit card, we collect credit card information for the sole purpose of billing you. 

Website Usage. You may visit our site anonymously.

We may use the information we collect in a variety of ways, including to:

Research our client/user experience
Provide services or products that you have requested
Answer questions regarding our services or products
Communicate with you regarding a business interaction or inquiry that you have had with us